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Store Policy

Customer Care

At Blooms by Kim, we are dedicated to delivering the finest quality fresh flowers paired with outstanding southern hospitality. Your satisfaction is our top priority, and while we do not accept returns, we are always here to help. Should you have any questions or encounter any issues with your order, please don't hesitate to reach out to Kim directly at 704-840-3941 or via email at bloomsbykim@gmail.com. We value your patronage and are committed to making your experience with us as delightful as the blooms we provide.

Privacy & Safety

Your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring that your email information is never shared with third parties. We do, however, store your information in our client database to better serve you. All payment transactions are securely processed through Square. In the unfortunate event of a security breach that compromises personal information, Square will promptly notify the affected individuals in accordance with the notification procedures outlined in this Privacy Policy or as required by applicable law. Notifications will be sent via email or other appropriate means to ensure you are informed promptly and adequately. We value your trust and strive to protect your personal data with the highest standards of security and confidentiality.

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