Frequently Asked Questions

Yes, we do our best to accommodate last-minute orders in the local area. Availability depends on our current schedule and flower inventory, so we recommend calling us directly for urgent requests.

The easiest way to place an order is through our website at BloomsbyKim.com, where you can browse available arrangements and submit your order anytime. You can also order by phone, in person at our shop, or by messaging us on social media. For custom or event orders, we recommend contacting us directly so we can create something tailored to your needs.

Yes, Blooms by Kim offers same-day flower delivery in Belmont, Mount Holly, and surrounding areas within a 15-mile radius if orders are placed by 2pm.

We accept orders during business hours Monday - Friday 10am-4pm and Saturday 10am-3pm. Delivery availability may vary depending on the day, season, and demand. Please check our website or contact us directly for the most up-to-date schedule.

We deliver to Belmont, Mount Holly, Gastonia, Cramerton, Lowell, Charlotte and surrounding areas in NC.

Yes, the delivery fee is $10

If the recipient is not home, we will leave the flowers in a safe, shaded location when possible. If needed, we may contact the recipient or customer for delivery instructions to ensure the flowers remain fresh and secure and send them a picture of where they are located.

Yes, BloomsbyKim delivers to: Hospitals Funeral homes Businesses Schools Please provide accurate delivery details, including the recipient’s name and location information, to ensure smooth delivery.

We always aim to use the same flowers and color palette as shown in the photos on our website. However, because flowers are seasonal and availability can change, some substitutions may be necessary. If a specific flower is difficult to source, we will do our best to match the overall style and quality. In certain cases, we may contact you before completing the order, and we update product photos as soon as possible when consistent changes occur.

When flowers are out of season, we may temporarily remove or update the product photo on our website until those blooms become available again. This helps ensure customers know exactly what to expect when ordering.

We take extra steps to ensure your flowers last as long as possible. All arrangements are properly hydrated and treated with professional floral nutrients. We also use finishing products that help seal in moisture and extend freshness. With proper care and water levels maintained, many arrangements can last up to one to two weeks.

Care instructions are available upon request or when visiting our shop. If you have questions about how to care for your flowers, we’re always happy to help.

Yes, BloomsbyKim specializes in custom floral arrangements designed to fit your style, occasion, and preferences. If you have specific flowers in mind, we recommend calling us directly so we can discuss availability and create something tailored just for you. We also offer a “Designer’s Choice” option on our website, where our florist has full creative freedom to design a unique arrangement. When ordering online, many customers include their preferred colors, size, or style in the notes section so we can personalize the design.

Yes, we offer a variety of seasonal arrangements throughout the year. Because flower availability changes with the seasons, some designs may only be available at certain times. When an arrangement is out of season, we temporarily remove or update it on our website until those flowers are available again. For example, certain spring arrangements—like our live hydrangea plant baskets—are only offered during their peak season and will return when available. For more information on availability of an arrangement or flower give us a call.

Our current shop hours are: Monday – Friday: 10:00 AM – 4:00 PM Saturday: 10:00 AM – 3:00 PM Sunday: Closed Holiday hours may vary and are updated on our Google business page.

Yes, flower pickup is available during regular store hours. If you need a different pickup time, please call us in advance and we will do our best to accommodate your schedule.